Meet Our Team
Welcome to NK Physiotherapy and Sports Massage, where our experienced team is dedicated to helping you reach your health goals. With expertise in physiotherapy, sports therapy, and massage, we provide personalised care tailored to you. Meet our team and learn how we promote pain-free living and optimal performance.
Natalie Kyle
BSc (Hons) Physiotherapy
HCPC PH101898 CSP 092968
Kate is a Senior Physiotherapist with a BSc in Sports Science and Education, a BSc in Physiotherapy, and an MSc in Sports Physiotherapy. Originally from Greece, she began her career coaching athletes in athletics and swimming, helping them achieve success at both National and International levels. During this time, she also gained her second degree in Physiotherapy and moved to Scotland in 2019, where she began working in a private clinic in Ayrshire, treating a wide range of musculoskeletal conditions.
With over five years of physiotherapy experience and six years of coaching behind her, Kate brings a unique blend of rehabilitation expertise and performance training to her clients. She specialises in Sports Physiotherapy and currently serves as First Team Physiotherapist for Kilmarnock Women F.C., as well as a part-time Academy Physiotherapist with Kilmarnock FC, managing acute injuries and overseeing rehabilitation for young players.
Kate is also qualified in acupuncture and IASTM and has completed advanced training in wrist, shoulder, and sporting hand injuries. Her passion lies in guiding clients through recovery from musculoskeletal injuries, helping them regain strength, mobility, and confidence, whether returning to high-level sport or everyday activities.
Outside of work, she enjoys relaxing with an iced coffee, even in the depths of the Scottish winter!
Kate Karkatselou
Senior Physiotherapist
HCPC PH121025
Rachel Daly
Senior Sports Therapist
Rachel has over 14 years of experience as a Sports Therapist and holds an HND and BSc (Hons) in Sports Rehabilitation and Therapy, as well as an MSc in Sports and Exercise Medicine Science. She specialises in women’s health, including menopause, and supporting busy professionals by addressing how stress impacts the body.
Rachel’s career has included 9 years working in professional and amateur football and 10 years in clinical practice. She’s also qualified in functional dry needling, personal training, fitness instruction, health and wellbeing coaching, and Mat Pilates. Rachel has also expanded her expertise with menopause-specific qualifications and runs a successful menopause programme in clinic as well as training in breath work and meditation.
As a busy mum of three boys, Rachel understands how difficult it can be to prioritise your health and wellbeing. She discovered running after having her first son as a way to carve out some ‘me time’ and hasn’t looked back since. Pilates has also become a passion, and she loves how running and Pilates work together to benefit both the body and mind.
Rachel once dreamed of a career in musical theatre as a Redcoat, but never pursued it due to nerves. Now, she channels her energy into helping others feel strong, balanced, and confident in their bodies.
Callum is a BSc Sports Therapy graduate and a Level 4 Strength and Conditioning Coach with over 10 years of experience in the industry. He has worked in football, rugby, and private practice, gaining extensive expertise in injury assessment, rehabilitation, and performance training. Callum specialises in working with gym-goers, from beginners to experienced bodybuilders and weightlifters, as well as runners, where he has devoted time to researching effective assessment and rehabilitation methods. His qualifications in strength and conditioning allow him to provide tailored advice to help clients stay pain and injury-free for the long term.
As the clinic’s Strength and Conditioning Coach and Personal Trainer, Callum works one-on-one with clients to build strength, improve muscle tone, and support weight loss. He focuses on clients in the 30-65 age group, helping them manage aches and pains while achieving their fitness goals. Callum is passionate about building self-confidence and helping his clients work towards a stronger, healthier future. Despite once disliking running, Callum was inspired to take it up after completing a 5K Santa Dash, and he hasn’t stopped since, recently running his first half marathon.
Outside of work, he’s a big fan of football and music and enjoys spending time with his wife, daughter, and dog.
Callum Rae
Sports Therapist
Heather Bankier
Massage Therapist
Heather is our resident Sports Massage Therapist, with a BSc in Sport and Physical Activity and a strong foundation in both private practice and sporting environments, including work with amateur football teams. She is currently pursuing an MSc in Physiotherapy, further deepening her clinical knowledge. Heather is qualified in deep tissue massage, sports massage, lymphatic drainage, and pregnancy massage, taking a holistic and personalised approach to recovery, injury prevention, and overall wellbeing.
In addition to her massage therapy work, Heather is a certified Mat Pilates instructor, which complements her treatments by promoting strength, flexibility, and balance. She’s passionate about staying active and leads by example, regularly running distances from 5Ks to half marathons during the summer months. Heather is committed to creating a welcoming and supportive environment for all her clients, helping them reach their wellness goals with confidence.
When she’s not in the clinic, she enjoys scenic walks with her boyfriend and her chow chow puppy, always followed by a well-earned coffee and slice of cake.
Dean is a qualified Sports Therapist and one of our skilled massage therapists. He’s currently studying for an honours degree in Sports Rehabilitation at Queen Margaret University, with plans to go on to a master’s in Physiotherapy. Dean brings plenty of hands-on experience, having worked with WOSFL football teams and is currently doing an NHS placement where he supports people with a variety of conditions and disabilities. He also works with a SWPL1 football team, helping athletes stay at the top of their game.
Dean has completed extra training in Cupping and Hot Stones Massage, adding to the range of treatments he offers to help clients relax, recover, and move better.
Outside of work, Dean is a busy dad to three young girls and knows all about balancing a hectic life. When he gets a moment to himself, he enjoys reading, going to the gym, running an amateur football team, and spending time with his family. Friendly and approachable, Dean loves helping clients feel their best and achieve their goals.
Dean Smith
Sports Massage Therapist
Vicky Bakula
Physiotherapist
Vicky is a physiotherapist passionate about helping people feel confident and enjoy moving their bodies. Since graduating in 2019, she has gained experience working in healthcare settings in both the UK and Australia. During her time with the NHS, she developed expertise in treating neurological, cardiorespiratory, and orthopaedic conditions before specialising in musculoskeletal issues. Vicky has also led therapeutic exercise groups for individuals with orthopaedic conditions and pelvic health concerns, taking a holistic and personalised approach to rehabilitation.
Using techniques such as massage, exercise therapy, and manual therapy, Vicky focuses on creating long-term solutions to improve overall physical health. She is committed to providing guidance and education that empowers clients to reach their goals and enjoy a better quality of life.
Outside of work, Vicky loves being outdoors, hiking local trails, and exploring new places with her husband. She recently travelled across Europe in their self-converted campervan, enjoying local food along the way. To stay active, Vicky attends a local running club and enjoys CrossFit.
Edward is an experienced Senior MSK Physiotherapist with a background in Sports Therapy and a BSc (Hons) in Physiotherapy. He’s also a member of the Chartered Society of Physiotherapists. Edward has a particular interest in helping clients recover from hip and knee replacements, supporting them every step of the way to regain mobility and confidence.
Over the years, Edward has worked as a Physiotherapist for Rangers Football Club Academy and has even published research in health promotion. He’s passionate about helping people get back to doing what they love, whether that’s returning to sport, hobbies, or simply feeling more comfortable day-to-day. For Edward, seeing his clients improve their quality of life is the best part of the job.
Outside of the clinic, Edward’s creativity shines; he took his Higher Art exam two years early! His approachable, down-to-earth nature makes him an asset to the team.
Edward Gray
Senior MSK Physiotherapist
Patricia Coutts
Receptionist
Patricia is one of our two friendly receptionists who will greet you with a smile when you walk into the clinic. With over 30 years of experience in reception and administration, Patricia takes great pride in creating a warm, approachable atmosphere and is always happy to have a friendly chat with both new and returning clients. Her attention to detail and calm presence help ensure the day-to-day operations of the clinic run smoothly.
Outside of work, Patricia enjoys quality time with her husband and two daughters. She’s a sun-seeker at heart and often finds herself jetting off to her favourite getaway spot, Tenerife, for some well-earned relaxation. Her warmth, professionalism, and wealth of experience are beneficial to the team.
Amy is the clinic’s Marketing Assistant, bringing creativity, fresh ideas, and a strong understanding of client communication to the team. She recently graduated with a First-Class Honours Degree in International Marketing from Glasgow Caledonian University. Amy combines her academic background with hands-on experience to manage social media, create engaging content, and support marketing campaigns that enhance the clinic’s reach and community connection.
Outside of work, Amy enjoys shopping, spending time with her boyfriend, and planning their next sunny getaway. Whether it’s a relaxing beach break or exploring a new destination, travel is her favourite way to unwind. Her energy, insight, and marketing skills make her a good addition to the team.
Amy Coutts
Marketing Assistant
Joanne Gillespie
Receptionist
Joanne is the second of our two friendly receptionists who will greet you with a warm welcome when you arrive at the clinic. With over 20 years of experience in customer service, ranging from hairdressing to leading an after-sales team, she excels at making people feel comfortable and keeping things running smoothly. She’s always up for a friendly chat and brings great energy to the front desk.
Outside of her clinic role, Joanne has completed training in Swedish massage and is now also qualified in cupping and assisted stretching. She is currently expanding her knowledge further by studying Sports and Remedial Massage through a new course, offering treatments independently outside of her work at the clinic. In her free time, she enjoys long walks with her husband Matt and their dog, Hunter, or heading to the gym for a workout.
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